All WhatsApp inquiries in one place, with a shared inbox, distribution between reps, automations and fast replies. Continue a conversation with a customer, send broadcasts and manage communication right from the customer card in the CRM.
Hi, I saw the ad. How much is it?
In progress · DanaCan we set a call for tomorrow?
Waiting for a repThanks, got the receipt
DoneIllustration. Names and messages are examples.
Every chat is assigned to the lead's rep. A customer who replies goes back to their own rep, not to a general inbox nobody checks.
In regular WhatsApp, the message stays on the phone. In ChatMe, it's part of the sale: it changes the dialing order, is saved next to the calls and shows up in the summary.
Instead of paying again for a new audience, send an offer, update or reminder to people who already know you.
134 who opted out were filtered out automatically
From the first message to following up on a sent offer, ChatMe handles the repeat actions automatically, by the rules you set. Less manual work, faster replies and fewer missed inquiries.
Offer sentWith the offer details, using an approved template.
A follow-up task is created for the rep.
A customer journey sends a series of messages to a lead who is still deciding: a reminder, a customer testimonial, a short question. As soon as they reply, the journey stops and the chat goes to a rep.
The chatbot answers common questions from the information you approved, asks your screening questions and hands off to a rep with a short summary. A rep who joins the chat takes it over at once, and the bot stops replying.
Messages that go out on their own based on what happened in the sale: new lead, "need to think", no answer, new customer. See customer journeys
Build lists by status, product, source or date, and send now or on a schedule. Only to people who opted in.
Meta-approved templates and saved replies for reps, with the customer's name and details.
Open chats, handled chats and inquiries waiting for a reply, by rep or by number. No message is left unanswered.
An inquiry from a click-to-WhatsApp ad shows on the card which ad and campaign it came from.
Sent, delivered, read and replied, for every campaign.
Messages go out in templates Meta approved. ChatMe has no tools for getting around Meta's policies.
You can connect your existing business number to the official WhatsApp connection. We'll help you connect it.
A customer who opted out won't get WhatsApp, email or calls, including messages already scheduled.
ChatMe's WhatsApp is built on Meta's official connection and lets you run business communication in a more advanced way. Instead of handling messages only on a phone, you can work with several reps, assign conversations, run automations and send broadcasts. All from one system.
Yes. ChatMe fits businesses of every size. To connect to official WhatsApp through ChatMe, you need a verified and approved Meta Business Manager account. If your business hasn't been verified yet, we'll guide you through setup and verification so you can start working with the system.
In many cases, yes. An existing WhatsApp number can be connected, depending on the account type and Meta's terms. During onboarding we'll check the connection options so you can keep using the number your customers already know.
Absolutely. Several reps can handle conversations from the same business number, with each conversation assigned to the right rep. Managers can track how inquiries are handled, move conversations between reps and keep service consistent.
Yes. ChatMe lets you send WhatsApp messages to customer lists that gave proper consent to receive messages. Sending uses message templates approved by Meta, in line with WhatsApp policy. So you can run promotions, updates and campaigns right from the system.
Yes. ChatMe lets you set up automatic actions like replying to a new inquiry, sending a message after a status change, assigning conversations to reps and creating follow-up tasks. You can also describe in words what you want to happen, and the AI helps build the automation accordingly.
No. You can use ChatMe's WhatsApp module on its own and keep working with your current CRM, like monday or Fireberry. With Make, Zapier, API and Webhooks you can sync leads, conversations and updates between the systems.
Pricing is made up of the WhatsApp module fee and message charges based on the message type and the relevant rates. Usage costs are shown separately, so you can understand what you pay for and manage spending transparently. For details, see ChatMe's pricing.
In a 20-minute demo we'll show you how your chats look in a shared inbox, how a message moves the dialing queue, and how to send broadcasts to the lists you already have.